Title:  NDIS Administrator

Role Summary

The role of the NDIS Administrator is to ensure that all quotes, agreements, plans bookings, services, claims and financial reports for the disability business unit are completed effectively, efficiently and with great accuracy and quality. The role works within our finance team, liaising with external stakeholders and internal managers on a wide range of reporting, finance and administrative duties. The role plays a crucial part in facilitating the timely and quality flow of information between St Jude's and the administrative body for the NDIS, the NDIA.    

Responsibilities and Duties

• Ensuring that invoices and claims are processed and submitted to the NDIS, plan managers and self-managed participants in line with NDIS guidelines to meet internal reporting requirements.
• Preparing quotes, setting up clients internally and creating service and accommodation agreements.
• Monitoring expired/expiring plans and liaising with internal stakeholders to ensure the continuation of services for participants. 
• Following up aged receivables and invoices to recover outstanding debts.

This role is being hired on a permanent full-time basis and is located at our central office in Belmont.

Skills, Attributes and Experience

Our ideal candidate will have significant experience working in a financial administration capacity. Ideally, this experience will have come within a role where maintaining record keeping of a high standard and ensuring that statutory requirements are met was a key facet. They will pay high attention to the details of what they do and be able to work accurately whilst unsupervised. They will also be a confident, effective communicator who won't hesitate to challenge their management for the better of the client/organisation.        

As well as the above skills, the Key Requirements include:

• Previous experience working in accounts, with a focus on accounts receivable and debt collection, will be highly regarded.
• Possess good investigation skills, capable of discerning facts from diverse and dispersed data sources and presenting comprehensive findings 
• Previous experience working within the disability sector, including an understanding of the NDIS framework and its software applications, is desirable but not essential. 
• Strong level of competency with the Microsoft applications.
• Demonstrated ability to manage time effectively, incorporating the ability to manage competing priorities and deadlines. 
• The capacity and resilience to play an active role in problem solving and adapting to internal and external changes to processes or systems.