Title:  Human Resources Advisor

Role Summary

The HR Advisor is responsible for supporting specific business units with the ongoing management, performance and utilisation of their workforce across every step of the employee lifecycle. The role also takes a keen interest in ensuring that employee information, skills and qualifications comply with the relevant award standards, organisational policies and expected qualities for our people. Our HR Advisors also work with our HR Administrators to ensure the effective and efficient management of our employee information, including compliance requirements and employee credential. There are no two days that are the same in the complex health care service delivery sectors, and this role is also tasked with providing support to whatever projects and duties the HR team are undertaking from week to week.

Responsibilities and Duties

Generally, the HR Advisor role works closely with key stakeholders and with the wider P&C team to drive positive culture, compliance and high performance across our workforce. Whilst there are many varied responsibilities and duties that are captured within this role description, the key focuses and deliverables include:

• Acting as the first point of contact and support for key stakeholders for matters regarding employee management or performance
• Conducting workplace investigations of misconduct allegations, grievances and incidents directly related to employees 
• Monitoring workforce utilisation and associated overtime and agency usage and supporting stakeholders with workforce optimisation
• Overseeing the ongoing auditing and health checks for all HR related processes and systems with a view to continuous improvement
• Working collaboratively with the broader P&C team to ensure that our people receive an engaging, positive and informative employee experience

Skills, Attributes and Experience

Our ideal candidate will have the energy, enthusiasm and proactivity required to quickly pick things up whilst working within a complex and large organisation. They will have strong technological aptitude and be able to familiarise themselves with new systems and processes quickly. They will have the positivity and willingness to go above and beyond and help wherever is required from day to day, embracing the learning of new subject matters as they go. Previous experience working within service delivery health care sectors would be desirable but is not essential.

Key requirements include:

• Relevant qualifications within human resources are essential
• The ability to troubleshoot and solve problems in a manner that keeps all involved parties satisfied
• The confidence to show initiative, make decisions and take the lead on new processes
• Strong time management skills and the ability to juggle competing priorities
• High level of familiarity with the MS Office applications, particularly Excel
• Previous experience working with SAP (Success Factors) is desirable but not essential