Title:  Accounts Receivable Officer

Role Summary

The Accounts Receivable Officer ensures that all quotes, agreements, plan bookings, services, claims, and financial reports for the Disability Business Unit are completed accurately, efficiently and to a high standard. Working within our finance team, this role involves liaising with both internal and external stakeholders on a wide range of reporting, finance and administrative tasks. This position plays a crucial role in facilitating the timely and accurate flow of information between St Jude’s and the National Disability Insurance Agency (NDIA).

Responsibilities and Duties

• Process and submit invoices and claims to the NDIS, plan managers, and self-managed participants in line with NDIS guidelines, ensuring internal reporting requirements are met
• Prepare quotes, set up clients internally and create service and accommodation agreements
• Monitor expired or expiring plans and liaise with internal stakeholders to ensure continuity of services for participants
• Follow up on aged receivables and invoices to recover outstanding debts

This role is being hired on a permanent full-time basis and is located out of our central office in Belmont! 

Skills, Attributes and Experience

Our ideal candidate will have strong experience in financial administration, ideally in a role where maintaining high-quality record keeping and meeting statutory requirements were essential. They will have excellent attention to detail, work accurately with minimal supervision, and be a confident, effective communicator who can professionally challenge management when it benefits the client or organisation.

Key Criteria:

• Previous experience in accounts, particularly accounts receivable and debt collection, is highly regarded
• Experience within the disability sector, including knowledge of the NDIS framework, is desirable but not essential
• Strong proficiency in MS Office applications
• Demonstrated ability to manage time effectively, including handling competing priorities and meeting deadlines
• Resilience and adaptability, with a proactive approach to problem-solving and implementing changes to processes or systems