Title:  Accounts Receivable Officer

Role Summary

We are seeking a detail-oriented and proactive Accounts Receivable Officer to join our Finance Team. This role is ideal for someone who thrives in a fast-paced, high-volume environment and is passionate about ensuring financial accuracy and integrity. Our Finance Team is the engine room that keeps everything running! Protecting revenue, ensuring compliance and supporting operations to deliver outstanding care. You will play a key role in supporting our Operations Team by managing end-to-end billing, invoicing, and reconciliation across multiple service divisions including NDIS, Aged Care, Support at Home and RTO. Your investigative mindset and analytical skills will help identify and recover lost revenue opportunities, contributing directly to the financial health of the organisation.

Responsibilities and Duties

• Prepare, issue, and reconcile invoices across multiple billing streams
• Manage payments, allocations, adjustments and funding claim reconciliations
• Investigate billing anomalies and ensure timely resolution
• Identify and recover lost or unclaimed revenue through analysis and follow-up
• Liaise with internal teams and external funding bodies to ensure billing accuracy and compliance
• Monitor aged debtors and manage recovery processes professionally and respectfully
• Utilise financial systems and portals including Microsoft Dynamics 365 Business Central, NeRA, Leecare, MYP, aXcelerate, PRODA/Services Australia and Excel

Skills, Attributes and Experience

• Proven experience in accounts receivable or billing, ideally within health, disability, aged care or education sectors
• Strong analytical skills and high attention to detail
• Proficiency in financial and billing systems
• A curious and investigative mindset with a commitment to accuracy
• Excellent communication and collaboration skills across finance and operations teams

This role is being hired on a permanent full-time basis and is located out of our central office in Belmont!

Why Join Us?

• Be part of a purpose-driven organisation with over 40 years of impact
• Gain exposure to diverse funding models across health and education
• Join a supportive team that values initiative, accountability and curiosity
• Access ongoing training, professional development and career growth opportunities
• Enjoy competitive remuneration and a positive, high-energy workplace culture

Apply Now!

If you’re detail-driven, curious and ready to make an impact, we’d love to hear from you. Please submit your resume and a cover letter outlining your suitability for the role and how you align with our purpose!