Title: RTO Manager
AICE has been providing quality training and assessment services to students entering the health care sectors for many successful years. AICE provides practical training and work placements, ensuring that students are ready and equipped with the skills and knowledge required to work in the health care sectors. Our team draw on their depth of industry experience to create a rewarding learning environment and our vision is to be the benchmark for quality education and training.
Role Summary
The RTO Manager is responsible for overseeing AICE, with a strong focus on delivering high-quality learning outcomes and driving targeted growth aligned with the organisation’s strategic objectives. The role provides operational leadership to the team, ensuring effective delivery of training services and achievement of organisational goals. Reporting to the General Manager, the RTO Manager plays a key role in supporting performance, compliance, and continuous improvement across all aspects of AICE’s operations.
Responsibilities and Duties
- Lead and oversee RTO operations, including administration, compliance, and training delivery
- Manage, mentor, and develop teams to achieve KPIs, targets, and a positive culture
- Ensure compliance with RTO standards, training packages, funding contracts, and legislation
- Oversee reporting, budgets, audits, and regulatory requirements
- Drive quality assurance, risk management, and continuous improvement initiatives
- Support business growth through tenders, new revenue streams, and stakeholder engagement
- Ensure high-quality service delivery, student support, and issue resolution
- Maintain compliant policies, procedures, and WHS practices
- Lead strategic projects aligned with organisational objectives
This role is being hired on a permanent full-time basis and is located out of our central office in Perth CBD!
Skills, Attributes and Experience
- Proven experience in RTO operations, including compliance and regulatory requirements
- Strong leadership capability with experience managing multi-disciplinary teams
- In-depth knowledge of state and federal training funding and tender processes
- Demonstrated ability to achieve KPIs, manage budgets, and deliver outcomes
- Highly developed organisational, project management, and problem-solving skills
- Strong stakeholder engagement, communication, and relationship-building skills
- High-level administrative and reporting capability
- Solutions-focused, adaptable, with a commitment to continuous improvement
- Proficiency in Microsoft Office and Learning Management Systems
Qualifications & Requirements
- Degree in Management or related field (highly desirable)
- Certificate IV or Diploma in Training and Assessment (TAE) (desirable)
- Knowledge of Workplace Health & Safety and risk management practices
- Current (or willingness to obtain) NDIS Worker Screening Check, Working with Children Check, and National Police Clearance
- Valid driver’s licence and access to a reliable vehicle
AICE are proud to be an equal opportunity employer. If the above opportunity is one that excites and encourages you, we would welcome and encourage your application. If your application is selected for progression then we will be in touch to discuss it with you soon.